SHIPPING & RETURNS

GUIDELINES:

Orders will be packed and dispatched same day when ordered before 4pm. After 4pm will be fulfilled on the following day

UNITED KINGDOM
Royal Mail Standard (2-3 Business Days) 

  • Free

Royal Mail Express (same day/next day) 

  • £6.00
  • Free on orders over £250

EUROPE
Royal Mail Standard (4-5 Business Days) 

  • £7.00
  • Free on orders over £214 GBP

Royal Mail Express (1-3 Business Days) 

  • £17.00

    CUSTOMS FEES

    UK customers won't have any import fees as we ship from within the UK.
    EU customers are subject to their countries import & duties laws. There may be import fees that are charged by the country that we are unable to cover currently. We are working on expanding into an EU warehouse to distribute within the EU. Appreciate the support! 


    RETURNS

    We offer returns, refunds, size swaps (if stock is available) and store credit.
    Please ensure you review your order before making a purchase to limit any errors.

    In order to return an item, you must meet the following conditions: 

    • The return must be sent back within 14 days of the delivery date.
    • The item must be in its original, unused, unaltered and unwashed condition.
    • The item must be returned with tags and packing. 

    We do not cover the shipping costs of a returned item. Please ensure to track your returned parcel through your selected courier to ensure parcel does not get lost, as we are not liable for lost returns. 

    Please contact us at hello@sweatscollective.com for a returns form.

    For tracking enquiries please ensure to check your emails for updates on your shipment as well as contact the courier if you have any questions.

    Any other enquiries please don't hesitate to contact us at hello@sweatscollective.com